Privacy Policy
Last Updated: January 2026
1. Introduction
VIVI DI ("we," "our," or "us") respects your privacy and is committed to protecting your personal data. This privacy policy explains how we collect, use, and protect your information when you use our manufacturing services or visit our website.
2. Data Controller
VIVI DI is the data controller responsible for your personal data. Our facility is located at VIA GIUSEPPE PARINI 1, 50141 FIRENZE (FI), Italia. We process personal data in accordance with EU General Data Protection Regulation (GDPR) and Italian data protection laws.
3. Information We Collect
We collect the following types of information:
Contact Information:
- Name and company name
- Email address
- Phone number
- Business address
Manufacturing Project Information:
- Product specifications and designs
- Order details and quantities
- Quality requirements
- Delivery preferences
Technical Information:
- IP address
- Browser type and version
- Device information
- Website usage data via cookies
4. How We Use Your Information
We use your personal data for the following purposes:
- Manufacturing Services: To provide garment manufacturing services from our Florence facility
- Communication: To respond to inquiries and provide quotes
- Quality Control: To maintain production standards and customer satisfaction
- Business Operations: To manage orders, invoicing, and delivery
- Legal Compliance: To comply with Italian and EU regulations
- Website Improvement: To analyze and improve our website functionality
5. Legal Basis for Processing
We process your personal data based on:
- Contract Performance: Processing necessary to fulfill manufacturing contracts
- Legitimate Interests: Our legitimate business interests in providing manufacturing services
- Consent: Your explicit consent for marketing communications
- Legal Obligations: Compliance with Italian and EU laws
6. Data Sharing
We do not sell your personal data. We may share information with:
- Service Providers: Material suppliers and shipping companies necessary for manufacturing
- Legal Authorities: When required by Italian or EU law
- Professional Advisors: Lawyers and accountants for business operations
All third parties are contractually bound to protect your data and use it only for specified purposes.
7. Data Retention
We retain your personal data only as long as necessary for the purposes outlined in this policy or as required by Italian law. Manufacturing project data is typically retained for 7 years for accounting and legal purposes. Account information is retained while your account is active and for 2 years after closure.
8. Your Rights Under GDPR
You have the following rights:
- Right to Access: Request copies of your personal data
- Right to Rectification: Correct inaccurate or incomplete data
- Right to Erasure: Request deletion of your data (subject to legal requirements)
- Right to Restrict Processing: Limit how we use your data
- Right to Data Portability: Receive your data in a structured format
- Right to Object: Object to processing based on legitimate interests
- Right to Withdraw Consent: Withdraw consent for marketing at any time
To exercise your rights, contact us at support@vividilbz.com or +39 350 8682060.
9. Data Security
We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. This includes secure storage systems, encrypted communications, and access controls within our Florence facility.
10. International Data Transfers
Our manufacturing facility operates in Italy (EU). If we transfer data outside the EU, we ensure appropriate safeguards are in place in compliance with GDPR requirements.
11. Cookies
Our website uses cookies to improve functionality and user experience. For detailed information, please see our Cookie Policy.
12. Changes to This Policy
We may update this privacy policy periodically. Changes will be posted on this page with an updated revision date. Continued use of our services after changes constitutes acceptance of the updated policy.
13. Contact Us
For privacy-related questions or to exercise your rights:
- Email: support@vividilbz.com
- Phone: +39 350 8682060
- Address: VIA GIUSEPPE PARINI 1, 50141 FIRENZE (FI), Italia
You also have the right to lodge a complaint with the Italian Data Protection Authority (Garante per la protezione dei dati personali) if you believe your rights have been violated.